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Legal that is Always On

  • 172 minTurnaround Time

About Listen Labs

Listen Labs is an AI-moderated research platform that lets companies run deep qualitative research at the speed of a survey — across 100+ languages. Customers including Microsoft and Sweetgreen use Listen Labs to get insights in hours, not weeks.

When Listen Labs' sales team scaled rapidly, they needed a legal partner as invested in closing deals as they were.

Challenge

Enterprise customers were citing months of legal review as a barrier to signing. Listen Labs needed legal that treated every deal with the same urgency their sales team did — not a process that slowed them down at the finish line.

Solution

Crosby treated every deal with the same urgency Listen Labs' sales team did — turning around straightforward agreements in hours and bringing the same speed to complex enterprise negotiations. When a critical deal required attention on Christmas Eve, Crosby was there. When enterprise customers quoted months of legal review, Listen Labs could cut that timeline in half.

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